- Labware Customer Contact Update of Users
Transfer to next level-IS-IP-Quality-Infogene
Reference ticket
https://sbs-support.solvay.com/a/tickets/4568828
- Job Portal Openings in Solvay One(Request for Avature )
Avature Job portal access issue, please transfer the ticket to Htr-SP Lisbon group in fresh desk
Reference ticket
https://sbs-support.solvay.com/a/tickets/3637880
- Digital Signage
If we receive any request for Digital Signage / AppSpace, please inform it is handled by Infra team & transfer to L0 group
Reference ticket
https://sbs-support.solvay.com/a/tickets/3718462
If We get any Ticket regarding Comment Deletion in Solvay one Articles ---- > we need to CAPG WEB team for doing this action.
- Tridion CCTS form access issue
If we receive any request for CCTS form access issue in Tridion, please transfer the ticket to IS-CAPG-LOT5 group and assign the agent as Reiner.hellstern.
Reference Ticket
https://sbs-support.solvay.com/a/tickets/4821663
- SBS - HR Space access validation
If we receive any request for SBS - HR Space access, please get approval from any one of the below members before providing access :
Tânia Marques
Ana Marques
Lília Maneca
Reference Ticket