Use this link to get to Service One and ask for support: https://solvay-dwp.onbmc.com/dwp/app/
Report an incident (including DynaSys BW report issue on Data Consistency)
1) Once you have reached Digital workplace website, click on "Submit your request" |
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2) Select DynaSys DP or DiP-PP application |
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4) After having fullfilled all mandatory fields, click on "Submit Request" |
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Request for a Service (including DynaSys BW report evolution)
Please note that if you are not identified as a DynaSys Key Users for your GBU/DynaSys module, you request will be submitted for Approval to the GBU Key Users.
1) Search for DynaSys services Then click on "Request now" or on the corresponding catalog item. |
or Browse in the catalog :
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2) Select the Request Type |
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3) After having full-filled all mandatory fields, click on "Submit Request" |
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Request for a DynaSys Access
1) Click on "Application Access Request (Generic)" Note : Don't select |
If you are requesting access for an other user, click on 'Edit' and select the user :
Then click on 'Request Now' |
2) Select the Request Type |
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| 3) Select the Application |
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| 4) Provide the Request Access details | For DynaSys DP :
(Refer to your GBU Wiki page on User role/scope for more details or to your DynaSys referent) For DynaSys DiP-PP :
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4) After having full-filled all mandatory fields, click on "Submit Request" |
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The best way to get IT support is to use the new
Service One Platform.