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LucidChart is a web-based platform that allows users to collaborate on drawing, revising and sharing charts and diagrams (replace Visio)
Use cases :
Process improvement - Business process flows
- IT and service management workflows
- Value stream maps
- Piping and Instrumentation diagram
| Whiteboarding / Brainstorming - Strategy planning
- Brainstorming: post its, brown paper...
- Retrospective meetings
- PI/Sprint planning (agile methodology)
- Mind maps
| Project Management - Gantt charts: timeline + actions/tasks
- Kanban boards: action tracker
- Timelines
- Roadmaps
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Whiteboarding / Brainstorming - Strategy planning
- Brainstorming: post its, brown paper...
- Retrospective meetings
- PI/Sprint planning (agile methodology)
- Mind maps
| Technical Systems - Cloud architecture diagrams
- Product and software development
- Network diagrams
- Entity Relationship diagrams
- Unified Modeling Language diagrams
| Organizational optimization - Org charts
- Staffing planning
- Sales account maps
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UX/UI design - Wireframes, wireflows & mockups: where end users have to click and associated scenarii
- Customer journey maps: process in finalization + brainstorm with customers
- Empathy maps: brainstorming (cf. ci dessous)
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Contact : to come
IMPORTANT
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FAQ
How-to
Troubleshooting
The best way to get IT support is to use the new
Service One Platform.