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THE COLLECTOR PATH

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Onboarding


  • AMERICAS - Onboarding Factoring (Solvay Finance and Solvay SA, relation WP1/PF1/PI1)
  • AMERICAS - Onboarding CCT overview
  • AMERICAS - Onboarding About Our Customers
  • AMERICAS - Onboarding Accounts Receivable Overview
  • AMERICAS - Onboarding Credit Management Overview
  • AMERICAS - Onboarding Customer Service Overview
  • AMERICAS - Onboarding Compliance & Fraud Prevention
  • AMERICAS - Onboarding Collections Strategy
  • AMERICAS - Onboarding Collections Communication Skills
  • AMERICAS - Onboarding Dispute Management
  • AMERICAS - Onboarding Specificities NAM
  • AMERICAS - Onboarding Specificities LAM
  • AMERICAS - Onboarding Quality Management & ISO Certification
  • APAC - Onboarding - CCT overview
  • APAC - Onboarding - Tools SAP
  • APAC - Onboarding - Collections Strategy
  • EMEA - Onboarding - CCT overview
  • EMEA - Onboarding - Main teoretical PPT (Process, GBU's, Tools) 
  • EMEA - Onboarding - Communication
  • EMEA - Onboarding - Best Practices Guide (PCM; Risk Comments; Diagnosis; Registration of info in SAP; Master data; Escalation Process 
  • EMEA - Onboarding - Training schedule
  • EMEA - Onboarding - Dispute Management
  • AMERICAS - Tools SAP
  • APAC - Onboarding - Specificities 7523
  • APAC - Onboarding - Specificities TH



Outbound Communication


Pre Chasing and Chasing

Bank Documents & Letters

Escalation Process


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Page Link not found: Outbound Communication

Account Conciliation


Follow Up Control

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One Credit Requests

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