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PO2 SPIN-OFF : INTERNET GOLIVE & Hypercare


 


COMMON / SHARED

PRE READ

  • At Spin-off,  9th Dec  2024, the current  solvay.com will splited into  ECO and SCO Internet 
  • There will be brand new design / user interface (UI) change on ECO & SCO Internet

  • New URL for ECO & SCO Internet.

  • New back-end URL for ECO & SCO Drupal for contents contribution.

Clone and delete. This means:

  • One front end Internet website for ECO
  • One front end Internet website for SCO
  • One back end for ECO (for contents contribution)
  • One back end for SCO (for contents contribution)

Before logging an INCIDENT:

Logging an INCIDENT: follow the procedure for faster resolution.











Before logging an INCIDENT:

  • YOU have been identified as a content owner to one of the Internet site
    • If you are a CONTENT CONTRIBUTOR and has an access issue into the back end content management system, please raise a Service ONE INCIDENT ticket (see below).

Logging an INCIDENT: follow the procedure for faster resolution.

Before logging an INCIDENT:

  • YOU have been identified as a content owner to one of the Intranet's spaces (GBU or Functions)
  • YOU have updated all the necessary media in Keepeek but the assets do not appear when uploading via Drupal interface, then please raise a Service ONE INCIDENT ticket (see below).
  • If you have an issue with Keepeek app itself, please raise a Service ONE INCIDENT by selecting the application " Keepeek"

Logging an INCIDENT: follow the procedure for faster resolution.




RELATED TO ECO INTRANET

https://www.solvay.com



RELATED TO SCO INTRANET

https://www.syensqo.com



The best way to get IT support is to use the new Service One Platform.