Syensqo IS - Customer Support

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PO2 Spin-off : CONFLUENCE GOLIVE & Hypercare

 


COMMON / SHARED

PRE READ

  • At Spin-off, 11th Dec 2023, the current wiki.solvay.com will be cloned for wiki.syensqo.com.
  • The wiki.solvay.com will only be accessible to Solvay users and Syensqo TSA users.
  • The wiki.syensqo.com will only be accessible to Syensqo users and Solvay TSA users.
  • Application owner will communicate on the new URL.
  • It is recommended to remove old links from your Favorites browser bar and save the new URL/link once you have reached to ECO or SCO according to your People Allocation.
  • No design / user interface (UI) change on ECO & SCO Intranet. Only the site's logo, favicon and colour theme will change.

  • Contents are adapted to ECO & SCO accordingly. If contents are incorrect, this is NOT a bug/technical issue, hence no tickets are needed.. Check this list to refer to your space owner and report the inappropriate contents (by mail).

Before logging an INCIDENT:

  • Make sure you cannot access the Wiki pages, https://wiki.solvay.com, only. (Access to external contents will not be considered as an incident for Confluence support)
  • Make sure you are able to access the other pages of the reported space or you cannot access/find the space. (to ensure the page you are trying to access has no page restriction applied)
  • Make sure you are accessing the correct links.
  • If you are unable to access/find the space, refer to the list of ECO and SCO spaces below .

  • If you are still not able to access the space, proceed to log an incident and provide the following information:
    • the link of the Wiki page
    • the user email that cannot access the Wiki page.

Logging an INCIDENT: follow the procedure for faster resolution.

Contact the space owner to rectify from the external applications.

You are logged in to see the wiki, however you are not logged in to editor the content.
Go to this URL to login with your Syensqo's account via SSO: https://wiki.syensqo.com/login.action?nosso

If you still are not able to edit the content after you have successful logged in, it means you do not have permission to update the content.

Both Wikis are hosted physically on 2 difference servers. The content will not be automatically reflected on the wiki.solvay.com.

RELATED TO ECO SPACES / CONFLUENCE

Please refer to the list below:

ONLY for Solvay users + Syensqo TSA users

#WeAreBollatehttps://wiki.solvay.com/display/WEAR
Anaplan - Information Technologies Budgeting, Planning toolhttps://wiki.solvay.com/display/BUD
API Managementhttps://wiki.solvay.com/display/API
AppSheet@Industrialhttps://wiki.solvay.com/display/DIB
Archivage - Belgiquehttps://wiki.solvay.com/display/LEB
Blog Chinahttps://wiki.solvay.com/display/ECIBAECI
Blog Companyhttps://wiki.solvay.com/display/ECIBCI
Blog Consumerhttps://wiki.solvay.com/display/BC
Blog Distribution Intelligencehttps://wiki.solvay.com/display/ECIBDI
Blog Economic Intelligence & Market Intelligencehttps://wiki.solvay.com/display/ECIBEI
Blog Electronicshttps://wiki.solvay.com/display/BE
Blog Marketing Foresighthttps://wiki.solvay.com/display/MARKETINGFORESIGHT
Blog Mobilityhttps://wiki.solvay.com/display/BM
Cash Collection Wikihttps://wiki.solvay.com/display/CCW
Costing - Knowledge Basehttps://wiki.solvay.com/display/CostProc
Data Oceanhttps://wiki.solvay.com/display/DA
Data Operationshttps://wiki.solvay.com/display/DO
Data Solutions - BD&A Teamhttps://wiki.solvay.com/display/BDA
Data, Analytics & AI Platformhttps://wiki.solvay.com/display/IIDF
Dev, Test Deploy Platformhttps://wiki.solvay.com/display/DTDP
DevOps Reference Guidehttps://wiki.solvay.com/display/DevOpsRefGuide
Digital Technology Documentationhttps://wiki.solvay.com/display/DSIIED
Digital Technology Platformhttps://wiki.solvay.com/display/DTP
DT Initiatives for ECohttps://wiki.solvay.com/display/ATEN
EEMEA Infra-ServiceDeskhttps://wiki.solvay.com/display/EI
Export Compliancehttps://wiki.solvay.com/display/EC
File Fortifyhttps://wiki.solvay.com/display/FF
Finance Data & Reportinghttps://wiki.solvay.com/display/CostFAQ
Finance Data Cataloghttps://wiki.solvay.com/display/SCUC
Financial Reporting Guidehttps://wiki.solvay.com/display/FRG
Functional documentation for data-driven solutionshttps://wiki.solvay.com/display/FDFDS
GBS TSAhttps://wiki.solvay.com/display/GTA
GCP Application Maintenance Outsourcinghttps://wiki.solvay.com/display/GAMO
Global Tradehttps://wiki.solvay.com/display/GT
Group Securityhttps://wiki.solvay.com/display/GSEC
HR Wikihttps://wiki.solvay.com/display/HKH
HR Wiki - ECOhttps://wiki.solvay.com/display/HWE
IA - Cloud Application Servicehttps://wiki.solvay.com/display/TECHWEB
Identity & Access Managementhttps://wiki.solvay.com/display/IAAM
INDOCS HSEhttps://wiki.solvay.com/display/INDOCS
Industrial Solutionshttps://wiki.solvay.com/display/ES
Innovation Academy - ECOhttps://wiki.solvay.com/display/IAS
IoT Hubhttps://wiki.solvay.com/display/IH
IS Change Controlhttps://wiki.solvay.com/display/IPCC
IS Enterprise Architecture Officehttps://wiki.solvay.com/display/EAO
IS Incident and Crisis managementhttps://wiki.solvay.com/display/SIICM
IS InP - Industrial and Planninghttps://wiki.solvay.com/display/INP
IS OPERATIONShttps://wiki.solvay.com/display/IO
IS OtC - Order to Cashhttps://wiki.solvay.com/display/OTC
IS PtP - Procure to Payhttps://wiki.solvay.com/display/PTP
IS RtR - Record to Reporthttps://wiki.solvay.com/display/RTR
Offboarding Dashboardshttps://wiki.solvay.com/display/OD
ONE Agilehttps://wiki.solvay.com/display/ONEAgile
Piboxhttps://wiki.solvay.com/display/PIB
PO2 Test Acceptancehttps://wiki.solvay.com/display/PO2UAT
Privileged Access Managementhttps://wiki.solvay.com/display/PAM
Procurement Portalhttps://wiki.solvay.com/display/PROCP
R&I - Reference Manual for Measurement - ECOhttps://wiki.solvay.com/display/RRMMS
R&I - Science & Technology Operations - ECOhttps://wiki.solvay.com/display/RISTOS
Remediationhttps://wiki.solvay.com/display/REM
Sandboxhttps://wiki.solvay.com/display/SAN
SAP Dev, Test & Deployhttps://wiki.solvay.com/display/SICR
SBS - CCThttps://wiki.solvay.com/display/SBSOTC
SBS - DynaSys Team - Technohttps://wiki.solvay.com/display/SDTT
SBS - Finance Service Linehttps://wiki.solvay.com/display/CostOP
SBS - Purchasing Service Linehttps://wiki.solvay.com/display/SBSPTP
SBS - Supply Chain, Marketing & Saleshttps://wiki.solvay.com/display/SCMSSL
SBS Decision & Piloting Solutionshttps://wiki.solvay.com/display/SBSDPS
SBS Global Data Solutionshttps://wiki.solvay.com/display/SDA
SBS IS - Customer Supporthttps://wiki.solvay.com/display/ISAPPSUP
SBS IS QM Applicationhttps://wiki.solvay.com/display/SBSQM
SBS Management Guidehttps://wiki.solvay.com/display/SBSMG
SBS OTC CS EMEAhttps://wiki.solvay.com/display/SBSOTCCSEMEA
SDE IS Applicationshttps://wiki.solvay.com/display/SIA
Security Operations Center (SOC Team)https://wiki.solvay.com/display/GISO
Soda Ash & Derivatives Supply Chainhttps://wiki.solvay.com/display/SADSC
SOLVAirhttps://wiki.solvay.com/display/SAD
Solvay Operating Systemhttps://wiki.solvay.com/display/SOBS
Solvay Profesionnal Coaching Communityhttps://wiki.solvay.com/display/SPCC
Solvay Shared Services Management Guidehttps://wiki.solvay.com/display/SSSMG
Solwebhttps://wiki.solvay.com/display/SI
Special Chem - Quality is a musthttps://wiki.solvay.com/display/SCQIM
Stellar Programhttps://wiki.solvay.com/display/SP
SWoWhttps://wiki.solvay.com/display/SWOW
Technical Architecture Repositoryhttps://wiki.solvay.com/display/TAR
TECHNO - BI TEAMhttps://wiki.solvay.com/display/TECHREP
Theme Press Defaulthttps://wiki.solvay.com/display/themepressdefault
W3Chttps://wiki.solvay.com/display/W3C
GBS FSL Treasuryhttps://wiki.solvay.com/display/GTSU
DT TSAhttps://wiki.solvay.com/display/DTTSA
Command Centerhttps://wiki.solvay.com/display/CC

RELATED TO SCO SPACES / CONFLUENCE

Please refer to the list below:

ONLY for Syensqo users + Solvay TSA users

#WeAreBollatehttps://wiki.syensqo.com/display/WEAR
AI Labhttps://wiki.syensqo.com/display/AILAB
Anaplan - Information Technologies Budgeting, Planning toolhttps://wiki.syensqo.com/display/BUD
AppSheet@Industrialhttps://wiki.syensqo.com/display/DIB
Archivage - Belgiquehttps://wiki.syensqo.com/display/LEB
Aroma Performance Business Intelligencehttps://wiki.syensqo.com/display/APBI
Batteries - Labshttps://wiki.syensqo.com/display/BL
Blog Chinahttps://wiki.syensqo.com/display/ECIBAECI
Blog Companyhttps://wiki.syensqo.com/display/ECIBCI
Blog Consumerhttps://wiki.syensqo.com/display/BC
Blog Distribution Intelligencehttps://wiki.syensqo.com/display/ECIBDI
Blog Economic Intelligence & Market Intelligencehttps://wiki.syensqo.com/display/ECIBEI
Blog Electronicshttps://wiki.syensqo.com/display/BE
Blog Marketing Foresighthttps://wiki.syensqo.com/display/MARKETINGFORESIGHT
Blog Mobilityhttps://wiki.syensqo.com/display/BM
Cash Collection Wikihttps://wiki.syensqo.com/display/CCW
CO2 Footprinthttps://wiki.syensqo.com/display/CFT
Coatings - Labshttps://wiki.syensqo.com/display/CL
Composite Materials - Data Governancehttps://wiki.syensqo.com/display/CMDG
Composites - Customer Engineering Portalhttps://wiki.syensqo.com/display/CCEP
Costing - Knowledge Basehttps://wiki.syensqo.com/display/CostProc
Data Operationshttps://wiki.syensqo.com/display/DO
Data, Analytics & AI Platformhttps://wiki.syensqo.com/display/IIDF
Digital Technology Documentationhttps://wiki.syensqo.com/display/DSIIED
DT Initiatives for SCohttps://wiki.syensqo.com/display/DIS
Finance Data & Reportinghttps://wiki.syensqo.com/display/CostFAQ
Finance Specialty Polymershttps://wiki.syensqo.com/display/FINSpP
Financial Reporting Guide - SCOhttps://wiki.syensqo.com/display/FRGS
Functional documentation for data-driven solutions - SCOhttps://wiki.syensqo.com/display/UDFDSS
GBS TSAhttps://wiki.syensqo.com/display/GTA
Group Security - SCOhttps://wiki.syensqo.com/display/GSS
HR Wiki - SCOhttps://wiki.syensqo.com/display/HWS
INDOCS HSE -SCOhttps://wiki.syensqo.com/display/IHS
Industrial Solutionshttps://wiki.syensqo.com/display/ES
Industrial Solutions -SCOhttps://wiki.syensqo.com/display/ISS
Innovation Academy - SCOhttps://wiki.syensqo.com/display/IA
Intranet Département Analyse Bruxelleshttps://wiki.syensqo.com/display/IDAB
Materials - Composites - Customer Servicehttps://wiki.syensqo.com/display/MCCS
Materials - Labshttps://wiki.syensqo.com/display/SRCF
Materials - Planninghttps://wiki.syensqo.com/display/MP
Materials Supply Chain Master Data Wikihttps://wiki.syensqo.com/display/MSCMDW
NOVECARE COMMERCIAL EXCELLENCEhttps://wiki.syensqo.com/display/NWCS
Novecare Strategy Knowledge Basehttps://wiki.syensqo.com/display/NMSKD
Novecare Supply Chainhttps://wiki.syensqo.com/display/NOVECARESC
ONE Agile - SCOhttps://wiki.syensqo.com/display/OAS
Performance solutionshttps://wiki.syensqo.com/display/PS
Piboxhttps://wiki.syensqo.com/display/PIB
Polymer Physicshttps://wiki.syensqo.com/display/PPS
Pricing data lakehttps://wiki.syensqo.com/display/PDL
Pricing Front End - 11240https://wiki.syensqo.com/display/PFE
Procurement Portalhttps://wiki.syensqo.com/display/PROCP
R&I - Design Of Experiment - SCOhttps://wiki.syensqo.com/display/DOE
R&I - Reference Manual for Measurement - SCOhttps://wiki.syensqo.com/display/RRMM
R&I - Safety in F-R&I (archived)https://wiki.syensqo.com/display/RISTO
R&I Shared Operations Excellence - SCOhttps://wiki.syensqo.com/display/RSOES
Sandboxhttps://wiki.syensqo.com/display/SAN
SAP Dev, Test & Deployhttps://wiki.syensqo.com/display/SICR
SBS - Finance Service Linehttps://wiki.syensqo.com/display/CostOP
SBS - Purchasing Service Linehttps://wiki.syensqo.com/display/SBSPTP
SBS - Supply Chain, Marketing & Saleshttps://wiki.syensqo.com/display/SCMSSL
SBS Decision & Piloting Solutionshttps://wiki.syensqo.com/display/SBSDPS
SBS Global Data Solutionshttps://wiki.syensqo.com/display/SDA
SBS IS - Customer Supporthttps://wiki.syensqo.com/display/ISAPPSUP
SBS IS QM Applicationhttps://wiki.syensqo.com/display/SBSQM
Shibumihttps://wiki.syensqo.com/display/SHIB
Simulation and Modelinghttps://wiki.syensqo.com/display/SM
Solvay Materials Supply Chainhttps://wiki.syensqo.com/display/SMSC
Solvay Operating System -SCOhttps://wiki.syensqo.com/display/SOBSS
Solvay Profesionnal Coaching Communityhttps://wiki.syensqo.com/display/SPCC
SWoW FOR SCOhttps://wiki.syensqo.com/display/SWOWS
TECHNO - BI TEAM - FOR SCOhttps://wiki.syensqo.com/display/TECHREPS
Theme Press Defaulthttps://wiki.syensqo.com/display/themepressdefault
Trade Compliance - SCOhttps://wiki.syensqo.com/display/TCS
GBS FSL Treasuryhttps://wiki.syensqo.com/display/GTSU
DT TSAhttps://wiki.syensqo.com/display/DTTSA
Command Centerhttps://wiki.syensqo.com/display/CC

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