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How to perform a Password Self-Service for SAP systems

Step 1 

 Access SAP GRC CUP via link below in Internet Explorer.

http://pyjsapr3.ibm.be.solvay.com/AE/index.jsp

Step 2 

Select Password Self-Service

Step 3 

Enter your User ID (eg. RCS User ID, BIP User ID, etc), select your desired Language and click on the Logon button.

Step 4

  • If this is your first time accessing the portal, you are required to configure 2 security questions
  • If Self-registration has been done before, please enter the answers to the 2 security questions given previously
  • Click the Submit button to continue.

Step 5 

Add Systems for which you want password to be reset

 

Step 6

 

Select the Systems and Continue

Systems available for self-service:

 

Step 7

 

Submit your request. You will receive an email with new password.

The best way to get IT support is to use the new Service One Platform.