1. Table of contents
2. Objective and Scope
This operational procedure (OP) demonstrates processes and procedures to execute Accounts Receivable activities for All APAC legal entities. This OP provides instruction for users to perform recurring activities and reacting expected scenarios.
This operational procedure (OP) applies for Accounts Receivable activities of entities:
All entities in APAC
3. Definitions
- SBS: In the current document, "Solvay Business Services" will be replaced by its abbreviation "SBS".
- AR BO: Accounts Receivable Back Office
- OP: Operating procedure
- CSR: Customer Assistant Representative
Scope
Frequency
References
Attachments
Process Flow version1.50 (shown in the process)
4. Process Flows
4.1 AR Clearance – Incoming Payment
4.1.1 AR Clearing – F-28 Posting incoming Payment
Step: After retrieving Bank Statement on daily basis
1. Check corresponding AR in RCS by entering transaction FBL5N to display customer open items
2. Use transaction F-28 to clear related open items
Fill in all the details requird
- Document date – Payment Receiving Date
- Type – DZ
- Fill in Company code, Period, Currency/Rate, Reference, Doc. Header text, Clearing text
- Bank Data
- Account -G/L account No. of incoming bank
- Amount - payment amount in Local / foreign currency
- Amount in L/C – payment amount in local currency (if any)
- Bank Charge – amount charged (if any)
- Value Date – similar as posting date and document date
- Text- similar to clearing text
- Open Item selection
- Account – customer code
- Account Type – D (for customer incoming transaction)
3. Click "Process Open items" after filling in all the details.
4. Select invoices that match with incoming payment by double clicking on the amount.
5. If transaction contains bank charge or withholding tax, “Not assigned” box will show remaining amount.
6. To process “Bank charge” or “Withholding Tax”, Click button. Go to PstKY, then Enter G/L account.
** Bank Charge – GL 98300702
Please specify cost center to bank charge GL by cost center should belong to GBU’s invoice.
- Checking GBU's cost center , go to original document of invoice >look at Sales Organization and Division then check cost center against GBU as table below.
Appedix : File cost center of Bank Charges account for each entities.
7. Click 
"Save" for verifying and posting [Get the document number]
4.1.2 AR-Advance posting – F-29 Post customer Down payment
Step:
After receiving Advance payment amount notification from related person, or statement.
1. Enter transaction F-29 to post incoming advance payment
Fill in all the details requird
- Document date – Payment Receiving Date
- Type – DZ
- Fill in Company code, Period, Currency/Rate, Reference, Doc. Header text, Clearing text
- Customer
- Account – customer code
- Special G/L Ind – Put “A (Down payment)”
- Bank Data
- Account -G/L account of incoming bank
- Amount- payment amount in Local/foreign currency
- Amount in L/C – payment amount in local currency (If any)
- Bank Charge – amount charged (if any)
- Value Date – similar as posting date and document date
- Text- similar to clearing text
2. Click “New Item”
Fill in all the details requird
- Amount – Payment Receiving Amount
- Text - similar to clearing text
3. Click Document Simulate
4. Click "Save" for post [Get the document number]
5. Create Dispute by reason "Advance Payment"
4.1.3 Clear AR Advance payment - F-32 Clear Customer
Step: After Billing has been issued for advance incoming payment
1. Use transaction F-32 to clear advance payment received posting with related AR open item.
Fill in all the details requird
- Account – Customer code
- Clearing date – Payment Receiving Date
- Fill in Company code, Period, Currency/Rate,
- Open item Selection
- Special G/L Ind – Put “A (Down payment)”
2. Click "Process open item" 
3. Select invoices that match with advance incoming payment by double clicking on the amount.
4. Click Document Simulate
5. Click "Save" for post [Get the document number]
