Owner

CRM Team

D&PS Expert

EMEA: Stéphane Bourgeaud-lignot
NAM/LAM: Karina Tsuji
APAC: Lilian Cheong

General Description - Samples Analysis

The Samples Analysis section allows users to track the Samples data that is in Salesforce.
The first graph is the # of Sample Requests Trend. This graph can display the number of samples requested by month, GBU, Product Lvl 2, Manufacturing plant, and product classification. Use the indicated toggle by right clicking on it to change the view to one of your choice:

The graph on the right displays the percentage of sample requests by category or product status:

The details table at the bottom of the screen displays valuable information about the samples from Salesforce. Use the indicated blue arrow to link directly to the sample request.


Sources

 

CRM Salesforce
CRM Salesforce

Authorization & Rights

Authorization & Rights
All the accesses must be validated by:
GBU CRM Champions
or
GBU Quality Manager
Click here for the Access form to get access to Analytics.
Access Rights and Dashboard Entry Points - Click here for descriptions.

 

 

 

 

 

 

 

 

 

 

 

Not able to find the solution? Contact SBS Support.

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