| Status | Approved |
| Owner | |
| Stakeholders |
Issue
The purpose of this document is to describe the Delegation of Authority (DOA) feature as it exists across the following platforms: SAP SuccessFactors, SAP Ariba, Salesforce, and Icertis. It outlines how each system implements DOA, including its core functionality, configuration options, limitations, and use cases.
Recommendation
Recommended approach is option A, i.e., DOA matrix and Framework in S4 HANA.
Background & Context
The DOA matrix will be governed by the executive leadership team and the approved group controller or designate.
Employee Organization data will be used to determine DOA Approval.
Assumptions
Constraints
The following transaction type will be subject to DOA approval.
| Functional Area | Transaction Type |
|---|---|
| Sales | Sales Proposals and Contracts |
| Sales Quotations | |
| Contracts < N years | |
| Contracts > N years | |
| Sales Orders | |
| Rebate Contracts | |
| Credit Management | Customer Credit Limits and Rebates |
| Set-up Credit Limit | |
| Increase Credit Limit | |
| Release Credit Limit Block | |
| Bad Debt Write-off | |
| Dispute Management / Write-off | |
| Credit Memo (Returns / Rebates / Contract Write-off) | |
| Procurement & Supply | Supply / Procurement Proposals and Contracts |
| Purchase Requisition | |
| Contracts < N years (Take-or-Pay / No Take-or-Pay) | |
| Contracts > N years (Take-or-Pay / No Take-or-Pay) | |
| Third-Party (Supplier) Expenditure | |
| Non-Order Invoice (NOI) | |
| One-Time Vendor (OTV) | |
| Urgent Payment Requests | |
| Down Payment Requests | |
| Capital Assets | CAPEX Projects and Assets |
| Disposal and Write-off of Fixed Assets | |
| Inventory | Provision of Inventory |
| Inventory Review Write-on / Write-off | |
| Mergers & Acquisitions | Acquisitions & Divestments – Transactions |
| Letter of Intent (LOI) – Non-Binding | |
| Letter of Intent (LOI) – Binding | |
| Treasury | Borrowing or Other Facilities |
| Provision of Corporate or Bank Guarantee |
Impacts
Business Rules
Approval Process Principles
Approval Basis
Approval decisions are determined by the Master data object, like cost centre, WBS, and Business Partner, in the document requiring approval.
Final Approver
Each approval workflow task is routed directly to the Final approver identified in the Delegation of Authority (DOA) matrix.
The ultimate approver must be authorized to approve the entire transactional value within the relevant organizational boundary.
Single-Step Approval
The process will follow a single-step approval approach.
No multi-step approvals will be implemented to minimize potential delays.
Vacant Position Escalation
If the designated approver position is vacant, the system will automatically escalate the task to the next higher filled position in the organizational hierarchy.
Eligible Approvers
The approver may be:
A permanent Syensqo employee, or
A contingent worker, provided they are officially appointed to the relevant position in SAP SuccessFactors.
- Task Centre
- BTP Task Centre will be the central Inbox for all approvals from S4 Hana, Ariba, and iCertis.
Options considered
Option A: DOA matrix and Framework in S4 HANA
Option B: DOA matrix and Framework in BTP
Option C: DOA matrix and Framework in respective cloud applications
Evaluation
Option A | Option B | Option C | ||
|---|---|---|---|---|
| DOA Maintainance |
|
|
| |
| Intgeration |
|  Con |
| |
| Employe Replication |  Pro | Con | Con |