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Status

  Approved

Owner
Stakeholders
Jira Request ID

ERP-752 - Getting issue details... STATUS

Jira Development ID

ERP-858 - Getting issue details... STATUS

High- Level Specification

Implementing SystemS/4 Hana
Invoked by/Invokes
Business Process Reference03.04.05.02. Manage Service Entry Sheets


Functional Overview

Service Entry Sheets (SES) created by the Supplier in Suppliers Account of the Business Network against the previously created Service POs. Service Entry Sheet can contain planned service or unplanned service, with or without the hierarchy. 

SES is send from Business Network as cXML document to CIG, where it's translated into SOAP message to be received in the S/4 Hana system.  

Scope and Objectives

This document describes S/4 Hana inbound interface for receiving Service Entry Sheets from Business Network and the basic configuration needed in all the components in order for this interface to be operational.

Process Flow Diagram

Step

Description

Comment


Supplier Creates Service Entry Sheet against Service PO received from S/4 Hana in the Suppliers Account of the Business Network 



Service Entry Sheet is routed to the Buyers Account in the Business Network



Buyers Account sets To Credential on the Service Entry Sheet to the source of origin of the Purchase Order against which the Order Confirmation is created



Service Entry Sheet is sent to the CIG



CIG translates it to the SOAP message and sends it to the respective S/4 Instance - trough the Cloud Connector, based on the System ID set in the cXML Document. System ID is identical with the System ID of the original Purchase Order



S/4 System receives the SOAP message and creates Service Entry Sheet agains the Purchase Order


Assumptions

Service sheets with up to five levels of hierarchy (one parent item and four child line items) created against purchase orders containing service type line items from SAP Business Network are supported. Suppliers must create service sheets containing only one parent line item from a purchase order with multiple service type line items. Service sheets against the purchase order with service type line items can have both planned and unplanned line items. The service sheet must contain at least one-level service child line item in the hierarchical structure.

Dependencies

  • CIG Addon installed in S/4 Hana
  • Cloud Connector installed in Syensqo landscape
  • Initial setup of CIG Addon is done already as described in ERP-92, section Configuration Requirements.CIG Configuration. 
  • Connectivity from CIG Addon to CIG is established, as described in ERP-92
  • SAP note 1832628 must be applied

Security, Integrity and Controls

The following are the Security and Authorization considerations for this interface:

  • Message exchange between S/4 and CIG is encrypted over https. 
  • Access to interface parameters in CIG Addon is only available to the person with access to the SPRO authorization.
  • Access to the CIG is restricted to the integration administrators within Ariba Guided Buying or Ariba Business Network

Configuration Requirements

CIG Configuration

Project setup is required in CIG to cover product type Ariba Network. One project is required per system ID of the backend S/4 system - Global, US and China. Additional Settings are needed for ServiceEntrySheet Document Type

Parameter NameValue
Line TextID SES RequestF01
DefaultLangen
Header TextID SES RequestF01

CIG Routing

Each Soap message sent from S/4 Hana contains System ID reference. No additional routing is needed in the CIG Addon - any subsequential message related to the Purchase Order sent from the S/4 Hana will use the System ID of the Purchase Order as the system id of the follow up document from S/4 Hana

CIG Addon Configuration

Connection settings are identical with the previously specified interfaces - please refer to the ERP 854. On top of this, following setup is needed in SPRO :

  • SAP Business Network Integration.Application Specific Settings.Service Sheet


Special Requirements

Not Applicable



Design Rationale

Not Applicable

API Use

Not Applicable

Data Structure


Standard mappings are a subject to change and are not linked in this documentation, latest excel sheet can be downloaded from CIG → Resources → Implementation Guides → Mapping Specs → Ariba Network

  • ServiceSheetExportRequest

Mapping contains basic field mapping from the IDOC message into the cXML target structure with a basic logic explained in the pseudo code

Processing Logic

Processing within Source

Service Entry Sheet is submitted against the Purchase Order by the Supplier in the Suppliers account of the Business Network. Its routed to the Buyers Account of the Business Network and is routed to the source of of origin of the Original Purchase Order  

Processing within Middleware

At this moment, standard transformation as referenced above is in place. In a case of any custom field is needed, custom field will be mapped in the CIG to the predefined custom field structure in the SAP 

Processing within Target

SOAP message is processed by the Class CL_ARBCIG_SERVICE_ENTRY_SHEET (transaction SE24 to debug). Message can be retrieved in SRT_MONI transaction


Delta or Full Load Requirements

Interface Alert & Monitoring

Language Requirements

User Interface Requirements

 

Sequencing


Volumetrics


Performance Consideration

Error Handling


Testing

How to Test

Test Conditions and Expected Results

IDConditionExpected Results






Test Considerations/Dependencies


Other Information


Development Details

Package

Package NameParent Package




Other Development Objects

Object TypeObject NamePurpose/High Level LogicDesign Rationale Reference









Appendix

See also


No files shared here yet.

Change log

Version Published Changed By Comment
CURRENT (v. 2) Dec 17, 2025 15:04 TORRES-ext, Benedict added a brief description on automatic reprocessing in Error Handling section
v. 11 Dec 17, 2025 14:54 TONHAUSER-ext, Juraj
v. 10 Dec 07, 2025 21:20 TONHAUSER-ext, Juraj
v. 9 Dec 07, 2025 21:17 TONHAUSER-ext, Juraj
v. 8 Dec 01, 2025 11:15 TONHAUSER-ext, Juraj
v. 7 Dec 01, 2025 10:32 TONHAUSER-ext, Juraj
v. 6 Dec 01, 2025 10:31 TONHAUSER-ext, Juraj
v. 5 Dec 01, 2025 10:30 TONHAUSER-ext, Juraj
v. 4 Nov 30, 2025 23:09 TONHAUSER-ext, Juraj
v. 3 Nov 30, 2025 23:07 TONHAUSER-ext, Juraj

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