"Service Unavailable"
This message means that the server is not active. It can be a planned maintenance or a problem on the network.
Solution : contact your key user or create a Service one ticket
"Site is not accessible" (in local language)
This message means that you are not connected to the Solvay network.
Solution : check that you are connected to wifi or if you are on your VPN
The best way to get IT support is to use the new
Service One Platform.