Business Term Status
The Business Term is currently validated by the Data Governance Committee.
Business Term Definition
This flag identifies that the customer sold-to is a distributor. A customer distributor refers to a customer who acts as an intermediary, purchasing goods or services from Solvay and then reselling them to other businesses or end-consumers. Distributors typically hold inventory, which allows for faster delivery to their customers. They can also ask Solvay to deliver directly to the customer location. They are set-up as regular sold-to customers in ERP and identified with a specific attribute (distributor flag)
Roles
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Data Sources, Type and Classification
SAP & CRM
Master Data
Internal Data
Data Protection and Update Frequency
No special access except for updates - only Data Stewards are permitted
On demand with required permission
Data Quality Issues and Rules
- Timeleness - Customer without any order since 3 years (current year + 3 years history) and not flagged "inactive", to be discussed: could we identify customers which disappeared (e.e. bankrupt)
- Uniqueness - Customer with the same name, same address and same VAT are duplicates
- Completeness - Corporate Group not assigned to customer: Source SalesForce CRM: check if corporate group is empty - report in CRM - also to be checked in ERP
- Completeness - Not assigned Ship-to KA
- Conformity - Account Sub-type maintained: End-User or Distributor but not empty
- Conformity - Customer Segmentation maintained: Key Account, Critical account or Standard Account but not empty
- Conformity - Customer creation in line with naming convention: Customer name created with Upper cases
Related Business Terms
| Business Term | Description | Link |
|---|---|---|
| Customer | A customer is a business partner of Solvay with whom a business relationship exists, involving the exchange of goods and/or services. | |
| Customer Corporate Group | A Corporate Group is a parent account specifically created for grouping under one umbrella various accounts according to a commercial decision. | |
| Customer: Ship-to Key Account | The Ship-to Key account is by default the Corporate Ship-to Group. However it can be changed for a specific product when the end-user account is different (ex Distributor or Warehouse). | More info |
| Customer: Ship-to Party | The "ship-to party" refers to the customer subsidiary that receives the goods or services ordered. It's the physical location where the delivery is made. | |
| Customer: Sold-to Party | Sites restated (P) are used in procurement queries and are the sites attached to the plants if related to non transport purchase orders, or the preponderant sites of the companies if related to a transport order or not related to a purchase order. | |
| End-use | End-use is the lowest level of Market Segmentation and is maintained in a GBR table. | |
| Market, Segment, Application | Market is the highest (the 1st) level of Market Segmentation, it is a grouping of Segments (the 2nd level) and Applications (the 3rd level). | |
| Payer | The "payer" is the customer legal entity that owns its financial records and is responsible for its financial obligations. | |
| Sales Area | A Sales Area is an organizational unit that defines the structure for sales processing and order management. | |
| Sales Manager | The sales manager (sales representative in SAP) is the person responsible for selling Solvay products or services. |