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A30 - Value Creation

Created by Vincent VERDELLET-EXT, last modified on Oct 04, 2017

Added Value

Convergence is the new place to manage your Actions and Benefits.

With Convergence, you can track Performance and report Value Creation of Purchasing & Supply Chain to the Business.

Table of Contents

A3010 - Training rules A3011 - Value creation in Convergence A3012 - New Action A3013 - Send Actions to controllers A3014 - Reports A3015 - Help for controllers A3016 - Training rules for controllers

What you need to know to start...

SATT is fully replaced by Convergence Value Creation. All your existing Actions have been taken over in Convergence.

Need Help?

How to ask for assistance?

Dear SalesForce Convergence user,

For any question or issue regarding Convergence, please :

create a request in Service One with the following information:
- I want to update data in Convergence → Maintain data ownership in CONVERGENCE
- I want to mass upload procurement data → Maintain procurement data in CONVERGENCE
- Process : Data & Analysis
- PTP-Subprocess: Purchasing Tools Support
- PTP-Category: Convergence

For account creation, please refer to here.

Thank you very much,

Convergence Team.

The best way to get IT support is to use the new Service One Platform.