Title: Stellar-OB-005-Freshdesk-How to articles  
Author: Kavya Subramani-Ext Sept 02, 2016
Last Changed by: Kavya Subramani-Ext Sept 03, 2016
Tiny Link: (useful for email) https://wiki.syensqo.com/x/EwtZAQ
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    Page: Freshdesk
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Sept 03, 2016 19:05 Kavya Subramani-Ext View Changes
Sept 02, 2016 12:59 Kavya Subramani-Ext View Changes
Sept 02, 2016 11:05 Starlet Abraham-Ext View Changes
Sept 02, 2016 11:04 Starlet Abraham-Ext View Changes
Sept 02, 2016 10:49 Kavya Subramani-Ext  
Outgoing Links
Stellar Program (13)     Page: To identify if a ticket has been updated in Freshdesk.
    Page: How to Perform Scenarios in FreshDesk
    Page: To Merge Tickets
    Page: Stellar-OB-003-Confluence-FAQ
    Page: How to create a FreshDesk Ticket
    Page: View tickets in the pending(or in queue) state.
    Page: How to assign a ticket to an agent?
    Page: Use a Canned Response in a Freshdesk ticket
    Page: Perform a clone ticket in Freshdesk
    Page: Setup a Canned Response in Freshdesk
    Page: Perform Bulk Action on tickets in Freshdesk
    Page: Attach a document to your ticket in FreshDesk
    Page: What are the types of Freshdesk Statuses