Business Term Status
The Business Term is currently validated by the Data Governance Committee.
Business Term Definition
Ship-to party is the customer to which the physical goods are shipped or delivered. The location where the goods are to be delivered.
Roles
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Data Sources, Type and Classification
SAP & CRM
Master Data
Internal Data
Data Protection and Update Frequency
No special access except for updates - only Data Stewards are permitted
On demand with required permission
Data Quality Issues and Rules
- Timeleness - Customer without any order since 3 years (current year + 3 years history) and not flagged "inactive", to be discussed: could we identify customers which disappeared (e.e. bankrupt)
- Uniqueness - Customer with the same name, same address and same VAT are duplicates
- Completeness - Corporate Group not assigned to customer: Source SalesForce CRM: check if corporate group is empty - report in CRM - also to be checked in ERP
- Completeness - Not assigned Ship-to KA
- Conformity - Account Sub-type maintained: End-User or Distributor but not empty
- Conformity - Customer Segmentation maintained: Key Account, Critical account or Standard Account but not empty
- Conformity - Customer creation in line with naming convention: Customer name created with Upper cases
Related Business Terms
| Business Term | Description | Link |
|---|---|---|
| Customer Group: CRM Customer Corp. Group (PRS) | A Corporate Group is a parent account specifically created for grouping under one umbrella various accounts according to a commercial decision (In CRM tool). | |
| Customer Sales Area | A sales area is a combination of sales organization, distribution channel and division which need to be created for each customer (used in the orders and sales). | |
| Distribution Channel | The distribution channel represents the channel through which salable materials or services reach customers. (Can be called Market for financial) - only relevant to WP1 | |
| Distributor flag Y/N (Ship-to) | If the customer (Ship-to) is a Distributor. | |
| Distributor flag Y/N (Sold-to) | If the customer (Sold-to) is a Distributor. | |
| GBR: Application (Ship-to) | Application is a grouping of End-Use. | |
| GBR: Corporate End-use | It is a subcategory of Application and describes mainly objects manufactured by our direct customers (e.g. Camera: modules) or the main functionality of the product (e.g. moisturizing agent for shampoo). End-uses are defined at the level of the GBU. Maintained in GBR. | |
| GBR: GBU segment | Segment is a grouping of Application. | |
| GBR: Market (Sold-To) | Market is a grouping of Segments. | |
| Payer | Payer is the customer responsible for making the payment. | |
| Payment Term | Payment terms are specifications of amounts owed, how, when, and where payments are due on sales transactions between our customers and Solvay. | |
| PRS Customer | After creation, all customers (ship-to, bill-to, sold-to, payer) are registered in PRS (PF1 client 050). | |
| Sales Employee (Sold-to) | Sales representative following the sold to customer. | |
| Ship-to KA (GBR) | The Ship-to Key account is by default the Corporate Ship-to Group. However it can be changed for a specific product when the end-user account is different (ex Distributor or Warehouse). | |
| Sold-to Party | Sold to party is the customer who places the order. |