A1314 - Add a supplier in Convergence or in PRS

General rules

To decide what to do regarding your issue, please read carefully the following cases. If you have any question, feel free to create a Freshdesk ticket : your Service support will answer promptly.

Case 1 - Supplier does not exist in SAP PRS and you don't have a prospect in Convergence

Step 1 - Create a prospect in Convergence and note its SF Internal Key (its unique number in Convergence). See : A1313 - New prospect

Step 2 - Launch a Vendor Workflow and don't forget two things : fill in the SF Internal Key of the corresponding prospect and add Convergence in Target systems.

Step 3 - Your prospect will be converted into a supplier.

Case 2 - Entity does not exist in PRS AND is a prospect in Convergence

Step 1 - Launch a Vendor Workflow and don't forget two things : fill in the SF Internal Key of the corresponding prospect and add Convergence in Target systems.

Step 2 - Your prospect will be converted into a supplier.

Case 3 - Entity exists in PRS and is not a prospect in Convergence

Step 1 - Request the creation of the supplier in Convergence through a Freshdesk ticket (with the Supplier Code : PRS, RHO or RCS).

Step 2 - Service center create the supplier in Convergence within 24h.

Case 4 -  Entity exists in PRS and is a qualified prospect in Convergence. How do I fix this issue ?

Step 1 - Warn your Service support through a Freshdesk ticket (with the Supplier Code : PRS, RHO or RCS and the Prospect code : SF Internal Key)

Case 5 -  Entity does not exist in PRS and is a prospect in Convergence. How do I change turn my prospect into a Supplier Group ?

Please review the situation with your local Convergence support before proceeding.

Step 1 - Launch a Vendor Workflow to create a supplier in PRS without any relation with Convergence : don't fill in the SF Internal Key of the corresponding prospect and don't add Convergence in Target systems.

Step 2 - Warn your Service support through a Freshdesk ticket that you want to transform a prospect into a Supplier Group in Convergence (with the Supplier Code of the supplier you created and with the Prospect code : SF Internal Key)

Your supplier group in Convergence will have the same number as the supplier group of your newly created supplier in PRS.

Case 6 -  Entity does not exist in PRS and is a prospect in Convergence. How do I change turn my prospect into an Additional supplier ?

Please review the situation with your local Convergence support before proceeding.

Step 1 - Launch a Vendor Workflow to create a supplier in PRS without any relation with Convergence : don't fill in the SF Internal Key of the corresponding prospect and don't add Convergence in Target systems.

Step 2 - Warn your Service support through a Freshdesk ticket that you want to transform a prospect into an Additional supplier in Convergence (with the Supplier Code of the supplier you created and with the Prospect code : SF Internal Key)

Your Additional supplier in Convergence will have the same supplier group as your newly created supplier in PRS.