Syensqo IS - Customer Support

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(I) 8 terms
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Owned All Term (Ascending) Term (Descending) Creation date (Ascending) Creation date (Descending) Creator (Ascending) Creator (Descending) Term Definition Abbreviations Synonyms Labels


Involved Contact Created Jan 22, 2019 (05:44) by Unknown User (Sylvain Michel Alexandre Pingont)

Definition

Would a customer contact be part of an account, but active at another account, then he can be identified as an “Involved Contact” for this second account.

Label(s)

Initiator Created Jan 22, 2019 (05:44) by Unknown User (Sylvain Michel Alexandre Pingont)

Definition

Involved contact for an account that first identifies the need to buy a particular product or service to solve an organizational problem

Label(s)

Influencer Created Jan 22, 2019 (05:44) by Unknown User (Sylvain Michel Alexandre Pingont)

Definition

Involved contact for an account whose views influence the buying center's buyers and deciders

Label(s)

Indirect customer Created Jan 22, 2019 (05:44) by Unknown User (Sylvain Michel Alexandre Pingont)

Definition

Customer Solvay is not directly doing business with, but is buying Solvay’s products

Label(s)

The best way to get IT support is to use the new Service One Platform.