How to create a ticket for new access

Connect on Solvay one, and create a Service One ticket

“Application Access Request (Generic)” in the

"Most frequent services" Section 

Fill the user details : (User ID, first name, Last name, personal number, employee type, email, manager, entity...)

Add :

•  The type of the request : ( example: User creation )
• Select the application One LIMS AGILAB
• Additional Informations 

• Download one of these 3 google documents, depending of you request
• Make a copy and fill it
• IMPORTANT : Join the file to your Service One ticket

• • • • Option 1 : Once the request is created, open your request and add the attachment
        in the comments section
      • Option 2 : Create a google document Shared with Solvay as read only and add
        the link in the section ‘Additional information’

• New account creation 
• Existing account modification
• Account deletion

(Don't forget to select on the file external or internal + to tag your company ECO or SCO )