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Business Term Definition


Ship-to party is the customer to which the physical goods are shipped or delivered. The location where the goods are to be delivered.

More info here


Roles


Data Owner

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Data Steward

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Local Data Owners & Stewards

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Data Sources, Type and Classification


Data Source

SAP + CRM

Data Type

Master Data

Data Classification

Internal Data


Data Protection and Update Frequency


Data Protection & Access

No special access except for updates - only Data Stewards are permitted

Data Update Frequency

On demand with required permission



Data Quality Issues and Rules


Data Quality Rules
  1. Timeleness - Customer without any order since 3 years (current year + 3 years history) and not flagged "inactive", to be discussed: could we identify customers which disappeared (e.e. bankrupt)
  2. Uniqueness - Customer with the same name, same address and same VAT are duplicates
  3. Completeness - Corporate Group not assigned to customer: Source SalesForce CRM: check if corporate group is empty - report in CRM - also to be checked in ERP
  4. Completeness - Not assigned Ship-to KA
  5. Conformity - Account Sub-type maintained: End-User or Distributor but not empty
  6. Conformity - Customer Segmentation maintained: Key Account, Critical account or Standard Account but not empty
  7. Conformity - Customer creation in line with naming convention: Customer name created with Upper cases



Related Business Terms


Data AttributeDescriptionLink
Sold-to PartySold to party is the customer who places the order.
PayerPayer is the customer responsible for making the payment.


Customer Group: CRM Customer Corp. Group (PRS)A Corporate Group is a parent account specifically created for grouping under one umbrella various accounts according to a commercial decision (In CRM tool).



Ship-to KA (GBR)The Ship-to Key account is by default the Corporate Ship-to Group. However it can be changed for a specific product when the end-user account is different (ex Distributor or Warehouse).


Payment TermPayment terms are specifications of amounts owed, how, when, and where payments are due on sales transactions between our customers and Solvay.



Distributor flag Y/N (Ship-to)

If the customer (Ship-to) is a Distributor.



Distributor flag Y/N (Sold-to)

If the customer (Sold-to) is a Distributor.




Quality Controls



Process Flows