Confluence - Support

 




Confluence is a tool to organize your work and create documentation through web pages. It enhances collaboration across multiple teams.




Current Version

8.5.17

Click here to see the Release notes

FAQ


Please kindly submit a request for access. You can refer to this article .

Please refer to this article .

First, you would have to check if you are using Solvay Network. If not, please kindly connect to VPN. Otherwise, the page you tried to access may have a page restriction. Please kindly submit a request for access. You can refer to this article .

External user will need to have an account with Syensqo.


Troubleshooting    


  • The wiki is based on Solvay SSO accounts
  • If you get an authentication error from the SSO interface, please contact SSO team


  • Check the Stack Trace and see the error message.


    Cause
    java.lang.NullPointerException
     at com.comalatech.confluence.workflowreports.DefaultWorkflowIndexer$1.perform(DefaultWorkflowIndexer.java:174)
    Stack Trace:[hide]
    java.lang.NullPointerException
     at com.comalatech.confluence.workflowreports.DefaultWorkflowIndexer$1.perform(DefaultWorkflowIndexer.java:174)
     at com.atlassian.bonnie.LuceneConnection$8.perform(LuceneConnection.java:470)
     at com.atlassian.bonnie.LuceneConnection.withSearch(LuceneConnection.java:342)
     at com.atlassian.bonnie.LuceneConnection.withReader(LuceneConnection.java:466)
     at sun.reflect.GeneratedMethodAccessor936.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.lang.reflect.Method.invoke(Method.java:497)
     at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
     at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
     at com.sun.proxy.$Proxy55.withReader(Unknown Source)
     at sun.reflect.GeneratedMethodAccessor936.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.lang.reflect.Method.invoke(Method.java:497)
     at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
     at com.sun.proxy.$Proxy384.withReader(Unknown Source)
     at sun.reflect.GeneratedMethodAccessor936.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.lang.reflect.Method.invoke(Method.java:497)
     at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
     at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
     at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
     at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
     at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
     at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
     at com.sun.proxy.$Proxy2006.withReader(Unknown Source)
     at com.comalatech.confluence.workflowreports.DefaultWorkflowIndexer.hasDueDate(DefaultWorkflowIndexer.java:165)
     at com.comalatech.confluence.workflowreports.DefaultWorkflowReportManager.createStatesReport(DefaultWorkflowReportManager.java:112)
     at com.comalatech.confluence.workflowreports.DefaultWorkflowReportManager.createReport(DefaultWorkflowReportManager.java:91)
     at com.comalatech.confluence.workflowreports.action.WorkflowReportAction.getItems(WorkflowReportAction.java:57)
     at com.atlassian.confluence.pages.actions.AbstractPaginatedListAction.execute(AbstractPaginatedListAction.java:19)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.core.ConfluenceLicenseInterceptor.intercept(ConfluenceLicenseInterceptor.java:66)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.validation.MessageHolderInterceptor.intercept(MessageHolderInterceptor.java:37)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:44)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.core.CancellingInterceptor.intercept(CancellingInterceptor.java:21)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.xwork.HttpMethodValidationInterceptor.intercept(HttpMethodValidationInterceptor.java:68)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.security.websudo.WebSudoInterceptor.intercept(WebSudoInterceptor.java:34)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.themes.ThemeContextInterceptor.intercept(ThemeContextInterceptor.java:42)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:55)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.setup.webwork.BootstrapAwareInterceptor.intercept(BootstrapAwareInterceptor.java:21)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.user.actions.UserAwareInterceptor.intercept(UserAwareInterceptor.java:53)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.pages.actions.CommentAwareInterceptor.intercept(CommentAwareInterceptor.java:39)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:66)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:71)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.security.interceptors.ConfluenceAccessInterceptor.intercept(ConfluenceAccessInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.xwork.FlashScopeInterceptor.intercept(FlashScopeInterceptor.java:21)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:27)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:44)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:76)
     at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:61)
     at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:56)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:43)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.atlassian.confluence.security.interceptors.SecurityHeadersInterceptor.intercept(SecurityHeadersInterceptor.java:39)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
     at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)
     at com.atlassian.confluence.servlet.ConfluenceServletDispatcher.serviceAction(ConfluenceServletDispatcher.java:56)
     at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.resolution.atlasplugins.samlsso.servlet.RedirectToSsoFilter.doFilter(RedirectToSsoFilter.java:45)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.analytics.client.filter.UniversalAnalyticsFilter.doFilter(UniversalAnalyticsFilter.java:92)
     at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
     at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:54)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
     at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
     at com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:45)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.confluence.util.profiling.ConfluenceActivityFilter.doFilter(ConfluenceActivityFilter.java:39)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
     at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.cache.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:22)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:34)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.web.filter.MauEventFilter.doFilter(MauEventFilter.java:39)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:39)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:240)
     at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:25)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:103)
     at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:32)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
     at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:56)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)
     at com.atlassian.confluence.web.filter.ConfluenceOpenSessionInViewFilter.doFilterInternal(ConfluenceOpenSessionInViewFilter.java:41)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:24)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:37)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
     at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:38)
     at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:31)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
     at com.atlassian.confluence.web.filter.HttpRequestStatsFilter.doFilter(HttpRequestStatsFilter.java:47)
     at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
     at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilter…
  • If you see the error message with the following error as shown in the red box, it means that there is an error with the content search index. There is a need to rebuild the search content index.
  • To rebuild the search content index, go to the General Admin → (Under "Administration" section) Content Indexing.
     
  • Under the "Search Indexes", click on the "Rebuild" button.
  • Once the rebuild is completed, go to the workflow report again to verify the issue is fixed.


Space coordinators only

This could be due to a known Confluence issue occuring when images are pasted in a template.

The reason is that we cannot attach images to a template. So, while pasting images in it, it tries to do it, but fails and ignore all of the changes made in the template. Details about that are given in the Confluence online help about Templates creation.

Solution: do not copy-paste any image in a template. Instead of that, you should only refers to images stored in any other page. In this sort of situation, Confluence recommends to build an inclusion library. Explanation here: Create an inclusion library.
An example of Solvay implementatin of inclusion library can be viewed on the OtC space (unfortunately not opened to all): https://wiki.syensqo.com/display/SBSOTC/_InclusionsLibrary

This is most likely that you have not logged into the Confluence Wiki yet.

For Editor/Admin, after you access the Confluence Wiki, you are only accessing it with "Viewer" permission. 
Before you make any changes, you will require to perform another additional login.

You can simply click on the login button usually on the top right hand corner or use this url to login.



If the images in Confluence are not available, such as the example below:


You need to empty your browser cache:

1. Press Ctrl + Shift + Delete

2. Choose the options as the print screens below regarding your current browser:

ChromeInternet Explorer




3. Reload the page.

Problem


After copy and paste elements directly from an external source to a Confluence page, pictures are not displayed. 

This issue can occurs when the image has been pasted from specific sources, like emails or word document




There are 2 ways to solve it:

If the image has been pasted from an other confluence page:

Confluence will reference the images from that page. And if that page is restricted to viewing only by you, other people won't be able to see the images.

Solution 1: using attachment (recommanded)


  1. During editing, go to +> Files and images


  2. Select the Upload files button.


  3. Select the file from your folder and confirm.
    You can now select your image to insert it on your page

Solution 2: Using paint


  1. Copy your image with right click > copy
  2. Open  from windows, and paste your image in.

  3. Copy again your image from Paint, and Paste it to your Confluence page

 
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